Privacy Policy

1. Information we collect

When you use Patchly, we collect:

• Account information — your name and email address when you sign up via email or Google OAuth.
• Usage data — pages visited, features used, and timestamps, to understand how the product is used.
• Changelog content — entries, projects, and subscriber emails you create or import.
• Integration tokens — OAuth access tokens from GitHub, Sentry, Slack, and Discord when you connect those services. Stored encrypted at rest.
• Log data — IP address, browser type, and request logs retained for up to 30 days.

2. How we use your information

We use the information we collect to:

• Provide, maintain, and improve Patchly
• Send transactional emails (magic links, subscriber notifications)
• Communicate product updates and changes
• Detect and prevent abuse

We do not sell your data or use it for advertising.

3. Data sharing

We share data only with the third-party services required to operate Patchly:

• Neon — database hosting (your data is stored here)
• Vercel — application hosting and edge functions
• Resend — transactional email delivery

We do not share your data with any other third parties without your explicit consent.

4. Data retention

Your account data is retained for as long as your account is active. You can delete your account at any time from your profile settings, which will permanently delete all associated projects, entries, and subscriber data within 30 days.

5. Cookies

Patchly uses a single session cookie to keep you signed in. We do not use tracking cookies or third-party analytics cookies.

6. Your rights

You have the right to:

• Access the personal data we hold about you
• Correct inaccurate data
• Request deletion of your data
• Export your changelog data

To exercise any of these rights, email info@clientreach.ai.

7. Security

We use industry-standard practices to protect your data: HTTPS everywhere, encrypted tokens at rest, and access controls. No security measure is perfect — if you discover a vulnerability, please disclose it responsibly to info@clientreach.ai.

8. Changes to this policy

We may update this policy from time to time. We will notify you of material changes by email or by a notice in the dashboard. Continued use of Patchly after changes take effect constitutes acceptance of the updated policy.

9. Contact

Questions about this policy? Email info@clientreach.ai.